At IGOTVISA (Sikka Immigration Consultancy), we are dedicated to providing ethical, reliable, and high-quality immigration and educational support services. To ensure complete transparency and mutual understanding, please read the following refund and cancellation guidelines carefully prior to executing any payment.

Once an agreement is executed and retainer payment is confirmed, your file is assigned to a dedicated case manager and preparation commences immediately.

Professional consulting fees paid to IGOTVISA are non-refundable once any of the following triggers occur:

• A service, file review, document checklist, or consultation session has commenced.
• Any proprietary portal tool, document template, or admission draft has been accessed or claimed.
• More than thirty (30) calendar days have elapsed since the date of initial payment or enrollment.

• Independent Course Choice: Selection of target universities, colleges, academic programs, and intakes is confirmed in consultation with the client.
• Institutional Autonomy: IGOTVISA provides expert advisory and admission filing, but is not responsible for changes in college policies, course seat caps, admission refusals, or post-enrollment dissatisfaction.
• Zero Seat Selling Charges: IGOTVISA does not charge any premium to secure seats in educational institutions. Any tuition deposit paid goes directly to the institution and is governed by that institution's international fee refund policy.

To request cancellation of an active service, the client must submit a formal written request containing:

• Full client legal name, contact number, and registered email address.
• Official invoice / receipt number and payment transaction reference.
• Detailed written rationale for the cancellation request.

Requests must be sent via email directly to management@igotvisa.co or submitted in person at our Montreal Headquarters.

If a refund is approved by management under qualifying conditions, the refund will be calculated minus administrative verification costs and disbursed within thirty (30) business days from the formal date of written approval.

Disbursements are processed via the original payment method, bank wire transfer, or official bank draft/cheque.

If you believe an unintentional error occurred during payment processing, duplicate debiting, or online registration, you must notify our management desk within forty-eight (48) hours of the transaction at management@igotvisa.co.

Our billing team will review the transaction logs promptly and initiate corrections where duplicate or errant charges are verified.